Shipping policy

All orders over $250 get free shipping.

Any order less than $250 will be charged a flat shipping and handling fee of $19.95.

We ship via Australia Post as well as couriers, StarTrack, DHL / TNT Express and Toll Ipec.

Depending where you live in Australia, this can take 7-10 business days.

If you have any questions please feel free to email us on our Contact Page or phone us on 1300 720 366 at the cost of a local call.

If a product is temporarily out of stock, we will contact you with an alternative product or an estimated new delivery date.

For very large orders and pallet lots we will arrange bulk freight and we will contact you with those details.

If you have your own freight arrangements mark the In-store pickup option and include notes with your order.

We will pack and label your order as usual and you can arrange your courier to collect it.

For more detailed information, please see our Shipping and Returns page.

Our Business hours are 9:00-4:00pm Monday to Friday QLD time.